Effective date: September 18, 2026
BLR Pest Control (“BLR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit blrpestcontrol.org, contact us, schedule or receive pest-control services, use our customer portal, communicate with us, or pay an invoice.
Depending on how you interact with BLR Pest Control, we may collect:
Your name, telephone number, email address, and service or billing address.
Appointment information, service history, property details, access instructions, pest observations, photographs, service notes, and communications with us.
Estimates, invoices, payment status, and transaction records. Electronic payment information may be processed by third-party payment providers rather than directly by BLR Pest Control.
Technical information such as your IP address, browser type, device information, pages visited, and cookies or similar data collected by Google Sites or other connected services.
We may use your information to:
Schedule, provide, document, and follow up on pest-control services.
Prepare estimates, invoices, inspection reports, and other service records.
Send appointment confirmations, reminders, service updates, invoices, and payment reminders.
Respond to questions and customer-service requests.
Process payments and maintain business records.
Comply with pesticide-application recordkeeping, tax, legal, licensing, and regulatory requirements.
Protect our customers, business, website, and communication systems.
Improve our services and customer experience.
If you provide a mobile telephone number and agree to communicate by text, BLR Pest Control may send service-related messages, including appointment confirmations, reminders, arrival updates, invoices, payment reminders, follow-up messages, and responses to your questions.
Message frequency varies. Message and data rates may apply. You may stop receiving text messages by replying STOP or contacting us directly. You may still receive communications through another method when necessary to provide requested services or maintain legally required records.
Mobile numbers, text-message opt-in information, and consent will not be sold or shared with unaffiliated third parties for their own marketing or promotional purposes. Information may be provided to messaging platforms and service providers solely as necessary to deliver BLR Pest Control’s communications.
We may provide information to service providers that help us operate the business, including GorillaDesk, Google Workspace, Google Sites, payment processors, email or text-message providers, and other scheduling, billing, hosting, or communication services.
These providers may access information only as necessary to perform services on our behalf and are governed by their own privacy and security practices.
We may also disclose information when reasonably necessary to comply with the law, respond to legal process, enforce an agreement, collect an unpaid account, investigate suspected fraud, or protect the safety and rights of BLR Pest Control, our customers, or others.
BLR Pest Control does not sell or rent customers’ personal information.
Our website is hosted through Google Sites and may use cookies or similar technologies necessary to operate the website, remember preferences, maintain security, or understand website usage. You can control cookies through your browser settings, although disabling them may affect some website functions.
Our website may link to third-party websites or services, including our customer portal, payment services, social-media pages, and review platforms. Those services operate under their own privacy policies.
We retain personal information for as long as reasonably necessary to provide services, maintain service and pesticide-application records, handle billing or disputes, meet tax and regulatory obligations, and protect our legitimate business interests.
We use reasonable administrative and technical precautions to protect personal information. However, no website, electronic communication, or storage system can be guaranteed to be completely secure.
You may contact us to request that we review or correct your contact information or delete information that is no longer needed. We may retain information when required by law or reasonably necessary for recordkeeping, billing, dispute resolution, or other legitimate business purposes.
You may opt out of text messages by replying STOP and may request changes to other communications by contacting us.
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
We may update this Privacy Policy when our services, technology, or legal obligations change. The updated policy will be posted on this page with a revised effective date.
Questions or requests concerning this Privacy Policy may be directed to:
BLR Pest Control
Danville, Kentucky
Email: ben@blrpestcontrol.org
Telephone: (859) 319-1988
Website: www.blrpestcontrol.org